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Contact Ricochet Customer Service

How to Reach a Person at Ricochet

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Customer Service:

  • +649 379 8558
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Ricochet Emails:

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Wholesale
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How to Contact Ricochet?

How to Contact Ricochet?

The Ricochet phone number is +64 (937) 98-558. Talk to one of the company representatives to learn about the current clothes availability, address wholesale inquiries, report delivery or payment issues, etc. The support team can assist you with returns, refunds, exchanges and other consumer issues. If you don’t have time to call, you can get assistance via email.

The Ricochet email address for job and internship inquiries is info@ricochet.co.nz. To address wholesale inquiries, send a note to sales@ricochet.co.nz. If you want to get in touch with the editorial and press team, drop a line at workroom@ricochet.co.nz. For general inquiries about the company and its products, order questions and other consumer issues, contact the store at customerservice@ricochet.co.nz.

As the company has several stores, the opening hours vary depending on the location and the holiday season. If you would like to get more details about the opening hours in an individual branch, please see the “Store Locator” page of the Ricochet website. The company has stores in Wellington, Palmerston North, Ponsonby, Hamilton, Auckland, and Newmarket, and hours in each branch are subject to change. Speaking about the support hours, the Ricochet customer service operates during normal business hours.

To submit an online inquiry, customers can send an email or reach out to the support team on social media. The full list of Ricochet contact details is published on the “Contact” page of the corporate website. To message the store on Facebook or Instagram, follow one of the links in the top right of the screen.

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